problem creating email templates

Front Page Forums CRM problem creating email templates

Viewing 3 reply threads
  • Author
    Posts
    • #65201
      bbrink
      Participant

      Hello,

      Regarding creation of email templates….

      Carriage returns are not getting saved properly. Also, hyperlinks are are not getting saved properly.

      For example, I tried to create a template for my multi-line email signature. While viewing a contact I start new email using this template. All the text appears on one line, and the hyperlink is missing.

      This seems like a bug, is there a different/better place to report?

      Thanks in advance,

      Bob

    • #65205
      Mehedi Hasan
      Member

      Yes, Bob. The personal support is the better place to discuss the paid extension- which includes premium support as well.

      Thanks

    • #66009
      pophair
      Participant

      Hi, I have the same problem. Is there a solution available yet?

    • #66056
      bbrink
      Participant

      Hello,

      No, but it was a previously reported issues and is on the list for future correction. The list is not public. FWIW, if you want real help, have paid support then use the following link, they are excellent:

      https://wperp.com/my-account/create-new-ticket/

      Bob

Viewing 3 reply threads
  • You must be logged in to reply to this topic.

Contact Us

Reach out to us for any inquiry

You must enter full name
You must enter email
You must enter message

We received your message

We will reach you with your email address soon. Thank you for the time!