Inbound emails not retrieved. The POP and SMTP connection is ok!!

This topic has 6 replies, 6 voices, and was last updated 3 years, 11 months ago by Ddlx Frederic.

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- March 17, 2020 at 9:58 am #69184
  
  2Wins
  Participant
  
  As respostas dos e-mails não estão chegando nas atividades dos contatos, e as configurações de POP3 e SMTP estão ok
- March 17, 2020 at 8:18 pm #69259
  
  Mehedi Hasan
  Member
  
  I assume the IMAP or Gmail has not been connected properly or it’s missing. Please navigate to WP ERP->Settings->CRM->Emial Connection, and then connect either your Gamil or the IMAP to get the inbound email working.
  
  Thanks
- March 18, 2020 at 4:21 am #69304
  
  2Wins
  Participant
  
  Hello!
  The IMAP settings were made correctly, the green “check” icon appeared. I am managing to send emails, just not receiving them. Thanks
- June 27, 2020 at 11:52 pm #75792
  
  stackshipping
  Participant
  
  I am experiencing the same problem. How can we solve this?
- September 1, 2020 at 12:56 pm #79695
  
  direct5
  Participant
  
  I can confirm that this is the issue. I sent request to the support team. They gave no reply till now.
  
  Does anybody know what is happening with this plugin and/or this project?
- September 1, 2020 at 4:16 pm #79714
  
  martinroo
  Participant
  
  I tested this plugin last December. The CRM module was of my special interest. Everything went so smoothly and correctly that I made a choice this plugin for future.
  
  Last week I installed it for some practical purpose and found the problem described above.
  
  It seems very strange. Now messages sent from CRM are in the “Activity” log but then they disappeared. Nobody receives them.
  
  It looks like a very simple and slight malfunction.
  
  I wonder when this problem will be solved.
- September 24, 2020 at 9:07 am #81660
  
  Ddlx Frederic
  Participant
  
  Same problem
  
  IMAP and SMTP are OK…. but Inbound Mail are not working…. :{
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