Front Page › Forums › CRM › Errors in deals
- This topic has 8 replies, 2 voices, and was last updated 6 years, 4 months ago by marcosmamg.
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July 25, 2018 at 5:07 am #19658marcosmamgParticipant
Hello, The company I worked for bought the deals plugin, and now I am testing it and I found an error, when I try to add an attachment in deals I get this error in the console:
Uncaught TypeError: Cannot read property ‘controller’ of undefined
at FeedEditorAttachment.uploadFiles (erp-deals.js?ver=1.0.0:46)
at HTMLButtonElement.<anonymous> (vue.min.js?ver=20150314:6)I checked your demo and I don’t see this error, please advise
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July 25, 2018 at 8:47 am #19659rafinParticipant
Dear marcosmamg,
I tried to reproduce the issue you are facing but couldn’t. It seems like you are having an internal conflict. So, I need to investigate to provide the perfect solution.
Would you mind to provide your website credential through our contact form? Here is the link of our contact : https://wperp.com/contact/
Thank you.
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July 25, 2018 at 9:36 am #19662marcosmamgParticipant
Hello Rafin, thanks for your quick response. I’ve provided the details through the contact form as suggested. I’ll be waiting for your directions to fix the issue, please remember to provide details on what was the root cause and how to solve it. I don’t won’t want to face the same issue in the future.
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July 25, 2018 at 12:37 pm #19674rafinParticipant
Dear marcosmamg,
Please provide us your Ticket ID cause we haven’t received any support ticket.
Thank you.
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July 25, 2018 at 2:47 pm #19677marcosmamgParticipant
I sent the information again, I don’t get a ticket Id from your contact form
All I get is https://imgur.com/a/WhaDFhc
In case you still have not received the information, email me directly so I can send you the information.
Thanks
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July 25, 2018 at 2:52 pm #19678rafinParticipant
Dear marcosmamg,
I have received your ticket and am currently looking into your issue.
Please follow the ticket for the latest updates.
Thank you.
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July 27, 2018 at 9:43 am #19739marcosmamgParticipant
Hello. please provide an update soon, I am still waiting for a response from my emails.
Thanks
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July 27, 2018 at 12:30 pm #19743rafinParticipant
Dear marcosmamg,
Please follow the ticket #103423 for all the updates.
Thank you.
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July 31, 2018 at 10:04 am #19795marcosmamgParticipant
Thanks for your help, the issue is now solved.
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