Errors in deals

Front Page Forums CRM Errors in deals

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    • #19658
      marcosmamg
      Participant

      Hello, The company I worked for bought the deals plugin, and now I am testing it and I found an error, when I try to add an attachment in deals I get this error in the console:

      Uncaught TypeError: Cannot read property ‘controller’ of undefined
      at FeedEditorAttachment.uploadFiles (erp-deals.js?ver=1.0.0:46)
      at HTMLButtonElement.<anonymous> (vue.min.js?ver=20150314:6)

      I checked your demo and I don’t see this error, please advise

    • #19659
      rafin
      Participant

      Dear marcosmamg,

      I tried to reproduce the issue you are facing but couldn’t. It seems like you are having an internal conflict. So, I need to investigate to provide the perfect solution.

      Would you mind to provide your website credential through our contact form? Here is the link of our contact : https://wperp.com/contact/

      Thank you.

    • #19662
      marcosmamg
      Participant

      Hello Rafin, thanks for your quick response. I’ve provided the details through the contact form as suggested. I’ll be waiting for your directions to fix the issue, please remember to provide details on what was the root cause and how to solve it. I don’t won’t want to face the same issue in the future.

    • #19674
      rafin
      Participant

      Dear marcosmamg,

      Please provide us your Ticket ID cause we haven’t received any support ticket.

      Thank you.

    • #19677
      marcosmamg
      Participant

      I sent the information again, I don’t get a ticket Id from your contact form

      All I get is https://imgur.com/a/WhaDFhc

      In case you still have not received the information, email me directly so I can send you the information.

      Thanks

    • #19678
      rafin
      Participant

      Dear marcosmamg,

      I have received your ticket and am currently looking into your issue.

      Please follow the ticket for the latest updates.

      Thank you.

    • #19739
      marcosmamg
      Participant

      Hello. please provide an update soon, I am still waiting for a response from my emails.

      Thanks

    • #19743
      rafin
      Participant

      Dear marcosmamg,

      Please follow the ticket #103423 for all the updates.

      Thank you.

    • #19795
      marcosmamg
      Participant

      Thanks for your help, the issue is now solved.

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