Front Page › Forums › HRM › Attendance Plugin Error
- This topic has 4 replies, 2 voices, and was last updated 6 years, 8 months ago by Shawon Chowdhury.
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April 12, 2018 at 6:14 pm #15910mahendraParticipant
Hi,
I bought online plugin today and activated by uploading it. I am getting few errors-
1. Not getting the left-hand side menu for check-in /out to employee
2. Not getting Leave tab on the menuPlease help urgently I have a target to implement the software.
Regards
Mahendra -
April 13, 2018 at 1:33 pm #15928mahendraParticipant
Dear Support Team,
I am still waiting for the revert on the above issue, will it be possible for you all to support us.
With Regards
Mahendra -
April 15, 2018 at 12:14 pm #15945Shawon ChowdhuryModerator
Please follow this doc properly and set everything as mentioned.
Also, don’t forget to enable “Self-attendance” on ERP Settings -> Settings -> HR -> Attendace
Thanks 🙂
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April 15, 2018 at 9:49 pm #15975mahendraParticipant
Dear Mr. Shawon,
Firstly thanks for your support and revert to the issue we are facing.
The link you have shared for the setting I have done all the setting as per the documentation. Still, I am not getting the HR dashboard where an employee can do check in and check out.
After uploading the attendance plugin we faced new issues which are mentioned below –
1. I am not able to see the leave menu tab in the left-hand menu for any user
2. I am not able to add the holiday’s nothing happens when I click add holiday button
3. I have entitled 12 leaves to all employee, but still, I don’t get the leave calendar on HR dashboard. So employee cant apply for leave.I checked some solution on the forum about the issue and I did some as mentioned below
4. I upgraded PHP and MY SQL to higher version as required.
5. Upgraded SoapClient, DOMDocument, Multibyte string.I have checked the status in the ERP menu and all looks ok and every requirement is fulfilled as per the standard.
These all issue started after I uploaded the attendance plugin. Now please help me.
Thanks in advance for the help.
With Regards
Mahendra -
April 17, 2018 at 9:37 am #16045Shawon ChowdhuryModerator
Thanks for writing in details.
Seems we may need to have a closer look at your site. Please create a support ticket from your customer email account here-
http://www.wperp.com/contactRegards 🙂
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