Attendance Plugin Error

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    • #15910


      I bought online plugin today and activated by uploading it. I am getting few errors-

      1. Not getting the left-hand side menu for check-in /out to employee
      2. Not getting Leave tab on the menu

      Please help urgently I have a target to implement the software.


    • #15928

      Dear Support Team,

      I am still waiting for the revert on the above issue, will it be possible for you all to support us.

      With Regards

    • #15945
      Shawon Chowdhury


      Please follow this doc properly and set everything as mentioned.

      Attendance Management

      Also, don’t forget to enable “Self-attendance” on ERP Settings -> Settings -> HR -> Attendace

      Thanks 🙂

    • #15975

      Dear Mr. Shawon,

      Firstly thanks for your support and revert to the issue we are facing.

      The link you have shared for the setting I have done all the setting as per the documentation. Still, I am not getting the HR dashboard where an employee can do check in and check out.

      After uploading the attendance plugin we faced new issues which are mentioned below –

      1. I am not able to see the leave menu tab in the left-hand menu for any user
      2. I am not able to add the holiday’s nothing happens when I click add holiday button
      3. I have entitled 12 leaves to all employee, but still, I don’t get the leave calendar on HR dashboard. So employee cant apply for leave.

      I checked some solution on the forum about the issue and I did some as mentioned below
      4. I upgraded PHP and MY SQL to higher version as required.
      5. Upgraded SoapClient, DOMDocument, Multibyte string.

      I have checked the status in the ERP menu and all looks ok and every requirement is fulfilled as per the standard.

      These all issue started after I uploaded the attendance plugin. Now please help me.
      Thanks in advance for the help.
      With Regards

    • #16045
      Shawon Chowdhury


      Thanks for writing in details.
      Seems we may need to have a closer look at your site. Please create a support ticket from your customer email account here-

      Regards 🙂

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