Mehedi Hasan

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Viewing 15 posts - 121 through 135 (of 214 total)
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  • in reply to: Currency Symbol Position Issue #55437
    Mehedi Hasan
    Member

    Hello,

    Thanks for noticing the issue. Yes, we found it as a bug. I have already reported this on GitHub-> https://github.com/wp-erp/wp-erp/issues/901

    And yes, we are hoping to get it fixed with the version 1.5.6.

    Thanks

    in reply to: Salary deduction using Workflow #55135
    Mehedi Hasan
    Member

    Hello Jazib,

    The Payroll doesn’t work based on the attendance or it doesn’t have integration between them. You need to manage the payroll separately where you can add or deduct the amount manually.

    Thanks

    in reply to: Chart of Accounts is rigid #54752
    Mehedi Hasan
    Member

    Hello Arif,

    With the new accounting, Accounts Payable could not be created as it generates the accounts payable dynamically. However, if you can let us know the whole scenario why you trying to create the Accounts Payable account, We can provide a best suggestion/solution based on your requirements 🙂

    The accounts create are not deletable anyway. There are several reasons for this restriction. Let’s say, you have an account that had a number of transactions on it. It may have an amount. So, say, an account has 50000$ on it, if you delete the account, where it’ll be listed? And also, an account has reflected on the ledger and other reports, which will break as well.

    Thanks

    in reply to: Coins (fraction) of Number #54484
    Mehedi Hasan
    Member

    What is your current version, Adel? With the version 1.5.5, you can use the decimal values. See the reference screenshot: https://prnt.sc/pfg7uu

    As I suggested to you on your previous topic, if you are running with the latest version 1.5.5 and yet having these problems, please feel free to get in touch with our support. Sometimes the problem may occur based on the user site environment which we need to check first.

    Thanks

    in reply to: Error in Calculations of Invoice #54483
    Mehedi Hasan
    Member

    Hello Adel,

    We have checked it on our testing/local sites but this is not happening to us. Please makes sure you are using the latest version which is 1.5.5. If it doesn’t help, feel free to reach out support center. We’ll have a look at this.

    Thanks

    Mehedi Hasan
    Member

    You can actually take the CRM contacts that have customer life stages to the Accounting customer list. You need to enable the auto-import from the settings. Please follow this screenshot: https://prnt.sc/pf4vm5

    I hope this will help 🙂

    Thanks

    in reply to: Cant set currency at general settings #54462
    Mehedi Hasan
    Member

    It seems a conflict issue, Tremer. I’d recommend you to check the conflict once and let us know the result 🙂

    You can also get help from our support team-> https://wperp.com/contact/

    Thanks

    in reply to: Cannot delete bank account #54388
    Mehedi Hasan
    Member

    Hello Adel,

    Let’s say, you have a bank account with a $500000 balance on it. This amount has effect/relation with the ledger, trial balance and so on. So, if someone from the accountant team deletes an account, what will happen for these amounts? Yes, for this, the account is not deletable once you create it.

    I hope you got my point 🙂

    Thanks

    Mehedi Hasan
    Member

    Hello Adrian,

    Thanks for your suggestion. I’m adding this on our feature request log and we’ll surely investigate the issue with the current Trix version. We’ll surely update the Trix if we find the problem 🙂

    Thanks

    in reply to: Vendors and Products: Can't update existing #54291
    Mehedi Hasan
    Member

    Hello,

    We have tried updating/editing a vendor after hearing from you but all it seems okay so far. The vendor was updated successfully. I hope you have used the ‘edit’ button to update a vendor. Reference screenshot: https://prnt.sc/pd9ntg

    However, if this edit doesn’t work for you, then you might have technical difficulties on your site. In such cases, please contact our support center. Our technical team will have a look at this.-> https://wperp.com/contact/

    Thanks

    in reply to: Click to Leave Request from Calendar View #54290
    Mehedi Hasan
    Member

    Hello Matt,

    Actually, it’s taking to the Employee leave profile once the Employee clicks on the leave on the Calander. We kept this way for the employee to have a look on their leave profile, including all the other leave details he/she has.

    Tooltip on hovering over the calendar leave will only show his/her current leave details, which he/she can see without hovering.

    However, I’m keeping this as a feature request log, we may consider this in the near future. Most of the changes come based on the user request, so, thanks for reaching out 🙂

    Regards,

    in reply to: Site Builder / Developer Needed #53362
    Mehedi Hasan
    Member

    Hello,

    I’d recommend you to contact on weLab with the details of your requirements-> https://wedevs.com/welab

    Thanks

    in reply to: Leave report not showing perfectly… #52799
    Mehedi Hasan
    Member

    Hello Kausik,

    It seems a technical issue which needs to be checked. I’d request you please log in to your WPERP account and create a Support Ticket here: https://wperp.com/my-account/create-new-ticket/ or you can drop your query here: https://wperp.com/contact/

    Our Tech-Support superheroes will get back to you as soon as possible, usually within a business day. 🙂

    Thanks

    in reply to: Building/Compiling .vue files #52717
    Mehedi Hasan
    Member

    Hello Adrian,

    The file …../erp/modules/accounting/assets/js/admin.js/ will be reset and get your customization removed once WPERP gets updated. So, this is not an appropriate way to customize the plugin.

    Anyway, compiling process is kinda hard unless you are a Pro developer. You need to have Node installed. Then you’ll need to run ‘npm install’ command, then ‘npm run build’.

    Thanks

    in reply to: Latest Order and Purchased Products not updating. #52644
    Mehedi Hasan
    Member

    Hello Paul,

    The WooCommerce product and products in WPERP are not the same. Both are being managed individually and they don’t have synchronization. So, the latest order and purchase on WooCommerce doesn’t reflect the ERP accounting data.

    Thanks

Viewing 15 posts - 121 through 135 (of 214 total)

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