Hello Kausik,
It seems a technical issue which needs to be checked. I’d request you please log in to your WPERP account and create a Support Ticket here: https://wperp.com/my-account/create-new-ticket/ or you can drop your query here: https://wperp.com/contact/
Our Tech-Support superheroes will get back to you as soon as possible, usually within a business day. 🙂
Thanks
