problem with Balance Tranfer between two account

Hi I am having problem with balance transfer report. I transfer some money to one account to another . transfer is done but when I got “chart of account” and click the transaction it showing meaningless thing. i give you the link below about the image of report-
https://www.dropbox.com/s/d71kedesupzr7d7/Untitled-1.jpg?dl=0
problem is my first customer name is “shapna akter” and its showing billing to “shapna akter” by default. and at the and bank name become product name . I also see the balance transfer form there is no field for customer and product.

Please help me to solve this problem as early as possible .