Front Page › Forums › CRM › Email Template adding back slash (\) on edit with single and double quote
- This topic has 12 replies, 6 voices, and was last updated 6 years, 2 months ago by
Shawon Chowdhury.
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AuthorPosts
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February 11, 2017 at 1:28 am #4941
slowrey2001
ParticipantI created an email template (we will use this feature a lot) and it looked great. Then I edited it and everywhere I had a single or double quote a backslash is inserted before it. After three edits, there are three slashes. Just wanted to let you know about that.
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February 11, 2017 at 2:59 am #4942
slowrey2001
Participantthere’s more – when using an email template and adding Links, the links sometimes have extra information added to them so when they are received by the recipient, the link does not work any more. Specifically tried to send a link to a document – this is how it was received:
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February 11, 2017 at 11:35 am #4944
Shawon Chowdhury
Moderator@slowery2001,
Thank you for your information. Will check these functionalities and give you an update within 24 hours.
Till then cheers 🙂
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February 14, 2017 at 4:43 pm #4996
Shawon Chowdhury
Moderator@skowery2001,
Please send me a text copy of your email template.
Since I don’t have any issue on my side, I have to test it with your template to see where it breaks down.Thanks 🙂
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February 21, 2017 at 4:59 pm #5156
leo de jong
ParticipantI also have a problem with templates. I added different tags like first and last name etc. When i send the mail, the tags are not showing, instead it leaves a blank space…
Any ideas? i am running v ersion 1.1.13 of WP Erp
Thank you
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May 31, 2018 at 4:04 am #17772
mowman
ParticipantI also have the same issue with Templates. The tags do not appear in the contacts screen when selecting a template. Any answer on this yet? Thank you.
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May 31, 2018 at 3:30 pm #17808
Shawon Chowdhury
ModeratorJust checked again and for me, everything is working good. So, it seems that you are facing it unfortunately. I would like to have a closer look at your site. and sort it.
Please contact our support-
http://www.wperp.com/contactThanks for your cooperation 🙂
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February 22, 2017 at 10:31 pm #5177
Shawon Chowdhury
Moderator@leo de jong,
Let me check on my local server. Thanks for the information 🙂 -
March 2, 2017 at 11:48 am #5326
Shawon Chowdhury
Moderator@all,
The issue (adding extra black slash \) is fixed. Have a look at here: https://github.com/wp-erp/wp-erpThanks 🙂
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September 28, 2017 at 12:23 am #9868
Jason Barbour
ParticipantI’m still experiencing the back slash issue with 1.2.5. It appears to left of all parentheses.
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October 3, 2017 at 8:10 am #9917
Shawon Chowdhury
Moderator -
June 15, 2018 at 3:11 pm #18338
decapeter
ParticipantSame problem, it adds back slash on every single or double quote in the email template editing/saving.
If i edit the template many times it adds others back shash like that : \\\\’texte\\\\’ -
June 25, 2018 at 8:50 am #18549
Shawon Chowdhury
Moderator
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