Front Page › Forums › CRM › Activities in CRM contact Will not save
- This topic has 12 replies, 7 voices, and was last updated 5 years, 11 months ago by
pramirezb.
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AuthorPosts
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April 2, 2018 at 9:25 pm #15339
Gabeonline
ParticipantDear all,
I’ve installed WPERP and all seem to work fine but one thing.
None of the. Activities are saved whether it is an email task or note. When pressing save/send a blue status bar starts running really slowly just below the black tabs on the right but that’s it. Nothing happens. How can I resolve this?
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April 3, 2018 at 11:25 am #15385
Shawon Chowdhury
ModeratorSeems there might be some error. Could you please check your browser’s console log and let me know?
Also, you can contact us here- http://www.wperp.com/contact
and we will have a closer look at your site.Thanks 🙂
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April 4, 2018 at 3:45 pm #15491
Gabeonline
ParticipantThanks for the quick reply!
I sent an email via contact form but seems to be an 500 error. (Only no clue where) -
April 5, 2018 at 1:15 pm #15539
Shawon Chowdhury
ModeratorThanks for creating the ticket. We have got it and we will try to help with our best.
Good day!
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May 10, 2018 at 6:49 pm #16897
Mojo
ParticipantI’ve the same.
I’ve installed WP ERP (new and fresh WP installation 4.9.5) and all seem to work fine but not a one little thing.None of the Activities are saved whether it is an email task or note or Schedule.
When pressing save/send a blue status bar starts running really, really slowly just below the black menu tabs on the right but that’s it.
Nothing happens.
How can I resolve this? -
May 14, 2018 at 11:09 am #16982
Shawon Chowdhury
ModeratorCould you please check your browser’s console and let me know if there is any error listed?
Also, you can contact us here- http://www.wperp.com/contact
and we will have a closer look at your site.Thanks 🙂
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May 31, 2018 at 10:44 pm #17818
Roz
Participanthave you guys found a solution for this? I am no longer able to save any additions in the CRM. even adding a new customer doesn’t save. Console not showing any errors or conflicts while I do it. I installed it yesterday, got 2 and a half customers added and now nothing.
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June 1, 2018 at 11:13 am #17841
Shawon Chowdhury
Moderator@roz,
This is really unexpected. Thanks for creating the ticket.
Our support agent will check your site and fix it for sure.Cheers!
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July 4, 2018 at 3:15 am #18755
thewebinitiative
ParticipantWe were having the same issue as described above and I think we’ve discovered the problem to be that this plugin does not fully support multi-site. It appears to work in most aspects, but creating and displaying activities seem to break the overview page. Based on our investigation into the issue using wp_debug, it looks like the primary issues is the reading of the multi-site tables. The database prefix is showing to be wrong. This seems like a very simple fix from the surface level.
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July 5, 2018 at 12:59 pm #18844
Shawon Chowdhury
ModeratorAre you using WP ERP on a multisite environment?
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July 10, 2018 at 2:08 am #19001
Roz
ParticipantI am not using a multi-site environment, I am using a wordpress hosting service though, pressable.com. Support told me 3 times that they fixed it yet every time I checked nothing changed. Ive disabled every other plugin that w3as running and it still will not save and add new contacts or even correctly show the ones that are currently listed.
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September 12, 2018 at 10:34 am #20976
marcowoedl
ParticipantI have exactly the same problem (no Multi-Site). Has somebody a solution for that?
Support werde not able to help. -
October 12, 2018 at 7:27 pm #22316
pramirezb
ParticipantHow do you solve this problem?.
The same is happening in my installation.Thanks.
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